1 large double bed
Superior King Room
39 m²
Features a king-size bed and LCD TV.
Inner courtyard view
Desk
Extra long beds (> 2 metres)
Overview
Highlights, description and the facilities guests use most.
- Front desk [24-hour]
- Great food & dining
- Free Parking
- Great Swimming pool
About Hotel Tonchalá Cúcuta
Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated.
Top Amenities
- Pool
- Casino
- Free parking
- Free Wi-Fi
- Restaurant
- Bar
- Breakfast
Rooms at Hotel Tonchalá
Stay in Cúcuta - Rooms for Every Budget
In every room: Air conditioning · TV · Safety deposit box · Shower
1 large double bed
2 double beds
Double Room with Two Double Beds
30 m²
Features 1 extra large beds.
Inner courtyard view
Interconnected room(s) available
1 double bed
Standard Double Room
30 m²
Guests will have a special experience as the double room offers a pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Inner courtyard view
Interconnected room(s) available
1 extra-large double bed
Superior Suite
66 m²
This suite's special feature is the pool with a view. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 1 bed.
Tea/Coffee maker
Desk
Extra long beds (> 2 metres)
1 extra-large double bed
Presidential Suite
66 m²
The pool with a view and hot tub are the standout features of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 1 bed.
Bath
Tea/Coffee maker
Coffee machine
1 single bed
Deluxe Single Room
30 m²
The pool with a view is a top feature of this single room. This air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.
Inner courtyard view
Hotel Tonchalá at a glance
Location, travel times, listing details and guest feedback
Hotel Tonchalá is on Av 0 Calle 11 - Esquina in Comuna 2 - Centro Oriental, Cucuta. Santander Park is a short walk away. FESC University and Estadio General Santander are an easy walk from the hotel.
What guests say
Summary of recent guest reviews
The outdoor pool is a recurring favourite. Returning visitors praise the familiar staff and service, saying the hotel feels like home.
Often praised
- Central shopping location
- Clean, well-kept rooms
- Breakfast food praised
Good to know
- Some guests would like a wider breakfast selection.
Quick facts
- Santander Park
- 0.8 km, about 10 min walk (route computed 28 Oct 2026)
- FESC University
- 1.2 km, about 15 min walk (route computed 28 Oct 2026)
- Estadio General Santander
- 1.1 km, about 13 min walk (route computed 28 Oct 2026)
Services & Facilities
79 amenities in 16 categories.
Business Facilities
3 items
- Meeting/banquet facilities
- Business centre
- Fax/photocopying
Cleaning Services
4 items
- Trouser press
- Ironing service
- Laundry
- Daily housekeeping
Cleanliness & disinfection
6 items
- Property is cleaned by professional cleaning companies
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Use of cleaning chemicals that are effective against Coronavirus
Common Areas
1 item
- Outdoor furniture
Entertainment & Family Services
2 items
- Casino
- Nightclub/DJ
Food & Drink
7 items
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Bar
- Restaurant
- Kid meals
- Room service
Show 10 more categories (56 amenities)Show less
Food & drink safety
5 items
- Physical distancing in dining areas
- Breakfast takeaway containers
- Food can be delivered to guest accommodation
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
Front Desk Services
7 items
- Private check-in/check-out
- Express check-in/check-out
- Luggage storage
- Tour desk
- Valet parking
- Invoice provided
- 24-hour front desk
General
5 items
- Free parking
- WiFi available in all areas
- Parking
- Parking on site
- Private parking
Miscellaneous
6 items
- Designated smoking area
- Family rooms
- Non-smoking rooms
- Non-smoking throughout
- Lift
- Air conditioning
Physical distancing
5 items
- Mobile app for room service
- Contactless check-in/check-out
- Screens or physical barriers placed between staff and guests in appropriate areas
- Cashless payment available
- Physical distancing rules followed
Pool and Spa
10 items
- Kids' pool
- Shallow end
- Swimming pool
- Sun loungers or beach chairs
- Outdoor pool (all year)
- Swimming pool toys
- Swimming Pool
- Pool bar
- Outdoor pool
- Hot tub/Jacuzzi
Safety & security
7 items
- Fire extinguishers
- Smoke alarms
- Safety deposit box
- CCTV in common areas
- 24-hour security
- CCTV outside property
- Security alarm
Safety features
6 items
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- Access to health care professionals
- Staff follow all safety protocols as directed by local authorities
- First aid kit available
Services
3 items
- Free WiFi
- Internet services
- WiFi
Transportation
2 items
- Electric vehicle charging station
- Accessible parking
Policies
Check-in, check-out and house rules.
-
Check-in15:00
-
Check-out12:00
-
Front desk [24-hour]
FAQs about Hotel Tonchalá
What can I walk to near Santander Park from the hotel?
FESC University and Estadio General Santander are an easy walk away. Universidad Francisco de Paula Santander is a longer walk.
What can I find in the rooms at Hotel Tonchalá?
Every room has a fridge. The hotel has free Wi-Fi.
What do guests like most about Hotel Tonchalá?
Guests praise the swimming pool and the staff. Many guests also like the clean rooms.
Guest Score and Reviews
Loved by Guests, Trusted for Excellence
A
Superb
Adarbelys
Sep 27, 2026
excellent Liked: I liked everything - very friendly and clean, and near of everything. Disliked: -
S
V. good
szymon
Jun 29, 2026
Liked: nice swimming pool Disliked: not the best breakfast selection
A
V. good
Adela
Jan 31, 2026
It was a little uncomfortable Liked: Ubication Disliked: The hotel is old and need more maintenance
M
Superb
Monica
Jan 21, 2026
Liked: The property had everything that is essential. It was in a good location and well maintained.
A
Good
Alejandro
Dec 22, 2025
Good but I won’t repeat Liked: Clean Disliked: Uncomfortable
Dining and Coffee Spots Close to Hotel Tonchalá
Located near Hotel Tonchalá, you'll find an array of delightful dining and coffee spots to suit every taste. Whether you're in the mood for a quick snack or a leisurely meal, the nearby establishments provide a convenient and enjoyable dining experience during your stay in Cúcuta.
-
Restaurante Los Arrieros Ventura Plaza
-
Restaurante Madeira
-
CHILL OUT
-
Winners Sport Bar & Restaurant
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